The Benefits of an On-Demand Courier for Your Business

A reliable courier service for local deliveries is becoming a necessity for small businesses with online retail or e-commerce stores. Customers shopping online want fast delivery on demand. Finding a courier service to partner with your business should certainly be one of your next strategy moves in 2020. Here are some ways your company can benefit from making this decision:

On-Demand

The first benefit may be the most obvious one, but it's certainly not the most simple. On-demand delivery can cause the most headaches and frustration for businesses that want to offer their products to their customers at the instant they order them. However, it's becoming an expectation for your local community, so finding a courier that you can trust to be reliable at an on-demand speed will eliminate this headache. OneVim can offer the most seamless approach to this problem by integrating with your ordering system and automatically sending a driver to pick up and drop off your products to the customer.

Offering on-demand delivery at an instant is a great way to reach your local community during the coronavirus pandemic. Not only is it a convenient option, but it also allows you to offer your products to your customers without asking them to risk exposure to COVID-19.

Inexpensive and Efficient

You may be under the impression that partnering with a courier service comes with ridiculous prices or fees, but it actually saves your business money. When you think about the time and money associated with hiring your own drivers and paying them hourly, a courier will always be the cheaper option. Not only will it cost you less, but you'll be able to avoid the time-consuming logistics of routing and managing your drivers. There are many reasonable and competitive pricing models for couriers that are based on the distance of each delivery.

OneVim's simple solution offers on-demand same-hour delivery from your store to the customer either on a scheduled basis or at the instant that the customer orders. It relieves the headache of managing a fleet and routing the drivers with a competitive and transparent pricing model. You can download the app now and check out our pricing and usability.

Communication

Being able to directly communicate with your courier partner is crucial for your customer service department. With on-demand delivery comes on-demand customer service, which is why it's so important to find the reliable courier that you can trust and communicate with easily. Choosing a courier with good tracking capabilities allows for easy communication and minimal errors.

When a OneVim driver progresses to each checkpoint on their delivery, you can see that progress on your end, watching the seamless delivery of your customer's items. This allows for simple and easy customer service for you if they reach out about their delivery.

Software

Having a system that is as integrated and automated as possible is important for the growing omnichannel retail industry. Our solution to that is our on-demand delivery platform with an app and API for your business to use. Growing your retail channels is likely part of your strategy, and we're here to help you get on board with the future of retail innovation.

An integrated delivery software should be an added channel to your software stack, as it is the new, adaptive way to reach customers in the local space. If you have any questions about how our app works and how you can start using it for your business, please don't hesitate to reach out. We're here to chat with you whenever you need, so go ahead send something over.